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Support Organisations and Helplines

Many organisations offer helplines, text support and online help for mental health and other conditions or circumstances where people may need support.

Samaritans

Call 116 123
Visit samaritans.org
Text ‘SHOUT’ to 85258

Tyneside Mind Support Line

Call 0191 477 4545 (8 am to 10 pm)
Visit tynesidemind.org.uk

Newcastle Crisis Team

Call 0191 814 8899 (24/7)
Call 0800 652 2863 (freephone)
Text 07919 228 548 (for people who are deaf/have communications difficulties)

Age UK Advice Line

Call0800 678 1602
Lines are open 8 am – 7 pm, 365 days a year.

Beat Eating Disorders

Call 0808 801 0677
Helplines are open 365 days a year from 3 pm-8 pm during the week, and 5 pm-9 pm on weekends and bank holidays.

Campaign Against Living Miserably – Calm

Call 0800585858
5 pm-midnight, 365 days a year

Combat Stress

For veterans’ mental Health
Call 08001381619
24-hour helpline

The Compassionate Friends

Supporting bereaved parents and their families
Call 03451232304
Open 10 am – 4 pm, 7 – 10 pm every day of the year

The Trussell Trust

Call 08082082138
Helpline for those struggling to afford essentials
Monday to Friday, 9 am – 5 pm.
Closed on bank holidays.

Newcastle Carers

Call 0191 275 5060 (10 am to 4 pm)
Visit newcastlecarers.org.uk

North East Council on Addictions

Call 0191 222 1262
Visit neca.co.uk

No Panic

Call 0300 772 9844 (helpline)
Call 0330 606 1174 (youth line)
Visit nopanic.org.uk

Money Helper

Call 08001387777
Mon-Fri 8 am – 6 pm
Sat, Sun & bank holidays – Closed

The National Association for People Abused in Childhood (NAPAC)

Call 08088010331
Monday-Thurs 10 am-9 pm
Friday 10 am – 6 pm
Sat & Sun – Closed

National Domestic Abuse Helpline

24-hour helpline for women who have experienced domestic abuse and violence.
Call 08082000247

The Silver Line

Helpline for older, lonely & isolated people
Call 08004708090
24 hours, 7 days a week

Cruse Bereavement Support

Call 08088081677

LGBT Foundation

Call 03453303030
9 am – 9 pm on a weekday and 10 am – 6 pm on Saturday and Sunday (excluding bank holidays and religious festivals).

Men’s advice line

For victims of domestic abuse
Call 08088010327
Mon – Fri 10 am – 5 pm