Managing services for another person in the NHS App

If you have proxy access to the health records of a family member or someone else you look after, here is how to switch to their profile in the NHS App so you can act on their behalf.

Follow the step-by-step instructions or watch the video below:

• Open the NHS App on your smartphone
• On the home page, scroll down until you see Manage services for another person
• Select Switch profiles
• Under Linked Profiles, you’ll see everyone you have access for
• Select the person whose care you would like to manage
• Next, you will see what services are available
• Switch to their profile by tapping the green button
• When you are ready to switch back to your profile, tap the yellow banner at the top